Facebook The Sims Social Known Bugs and Solutions

Facebook The Sims Social Known Bugs and Solutions by Lilla

Known Bugs with Solutions:

Red Square Cowgirl
A red square shows instead of the cowgirl, you can’t click on it nor get any instructions.
Solution: Go to your neighbor and trim a bush (the blue flower works well)! To complete this quest, you’ll have to “Make a Good Friend” and “Have 5 Goodwill.”
Note: If you visit the sim you are dating, there will be two options for trimming. Choose the one with the energy symbol instead of the hearts or you will waste energy, doesn’t count towards the quest. (Credits: Ana Silva)

Red Square (Blonde Girl, Last Segment)
Solution: This is one of the last quest you’ll encounter in the game.
This was my personal experience, I was able to unlock it, don’t know how but I’m pretty sure it has to do with fixing things. Fix something and reload, that’s how worked for me.

Bad Mood Potion
A quest ask you to mix a bad potion an drink it, you do that but the quest is stuck
Solution: Mix the bad potion but DON’T DRINK IT. Close the menu and the quest will be cleared!

5 Fury Typo
Quest says you have to collect 5 fury but counter shows 25

There’s no real solution to this, you’ll have to collect 25 fury to clear the mission!

“Where the Art Is”
It ask you to spend 1000 in decorations, you buy decorations but still it says 0.
Solution: You have to buy 1000 coins in Wall ART, only paintings will be registered!

Double Rainbow
It asked to perform two actions on an easel that were not available there. It asked to paint a double rainbow and to weep in wonder. So when clicking an easel, you need to choose ‘Paint basic shapes’ for the rainbow and ‘paint object shading’ for weeping. (Credit: Ana Silva)

“All About You”
Cannot get “Find Out Gossip” action
Solution: If refreshing the game or revisiting your neighbors does not change the options, do friendly actions only until it appears. It wastes a lot of energy, but it’s the only way right now. (Credit: cutelilkittie)

“What Does It All Means?”
Cannot get ”Practice Philosophy” action
Solution: It takes a couple of friendly actions before “Philosophize” appears as an option with your neighbor. (Credit: cutelilkittie)

Miscellaneous Questions:

Where’s the telescope?
Is under ‘living room’ around page 5

I put my room in the storage and disappeared!
The room won’t show under the ‘all’ icon. This could be a bug but check under ‘storage’ the bottom right icon (rooms), the room should be there and your items still inside. PIC

I can’t put this item in the storage
If the item you’re trying to store is and item that you have to build, you can’t store it until is complete!

I can’t rotate my room!
This could be a bug but check thoroughly the area for mushrooms, grass or other little things like that!

My friend/family received free 20 SimCash but I am not!
Don’t worry. We’ll give every person 20 SimCash as a starting for free sometime in near future.

I just lost my SimCash!
please check this thread about how to contacting Customer Support.

Anything else? Post it and I’ll add it here or answer it!
Thanks to everyone who helped this thread!


“Chocolate Chip Waffles” -> Reported on other items too (such as milk) Every time you try to send out the request the game gives you an error message (oop we’ve hit a snag)

Error code 3000 ->
There’s a whole thread about that one… as far I know there’s no solution

5 energy bonus not received/day did not reset -> Is a know bug, you can find a topic about it here

I can’t send gift/requests to friends -> your screen keeps loading but nothing happen when you try to send requests/gift. Please check Facebook The Sims Social Gift Requests Guide by cutelittlekittie, very professional!

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28 Responses

  1. Hraygurl says:

    It says I already have the car they're providing me for the 'I Believe I Can Drive' Mission but I can't find it in my storage at all.

  2. Anonymous says:

    i can't send requests to my friends, Help me!

  3. nathalie says:

    I have a problem with the office desk they offer me in a quest. After i build it, the game always crash 2 seconds after. I have the same problem with the sauna. He need to be repair but when i click on it to know what it is necessary, it crash immediately. I don't know what to do

  4. Anonymous says:

    i keep getting error 3215 on sims social on facebook when i try to purchase pandoras box for the quest.

  5. Anonymous says:

    I cant build my room! It wont let me send requests to my friends! The window just comes up blank! How do I fix this!!??

  6. Anonymous says:

    i never get daily bonus rewards either :(

  7. Anonymous says:

    I never get daily bonus rewards… Why??

  8. Anonymous says:

    Items that I collect (like fury, love etc.) sometimes disappear from my inventory and I know I didn't spend them. For instance, I have to collect 10 ice to build one item and I had 5 of it yesterday but today I have zero….


  9. Anonymous says:

    That didnt work either :(

  10. Anonymous says:

    Can't build your room? Try this, may or may not work, did for me but not my friend.
    1.Drag the BUILD icon to the far left of your screen, must NOT be in full screen mode.
    2.Click BUILD… you will get your error msg, leave it, don't touch it.
    3.Along the top of the window are tabs that say, *Invite Friends* *Send Gifts* *Add Cash* etc… first, click on Send Gifts… a window will pop up, leave it… don't X out of it… then click on Add Cash.. another window will pop up, again, leave it.
    4.Once those windows are up, X out of Send Gifts, then Add Cash
    5.Click BUILD again.. you should see it being built behind your error msg window which you haven't touched… lol hopefully…
    6.If it worked and your room is built, DO NOT TOUCH ERROR MSG WINDOW, make your character do some kind of action.
    6.Click on your Facebook HOME button. Then back to Sims Social… if all went the way it did for me, it'll be there!

    I have NO idea why it worked… dumb luck?

  11. Anonymous says:


  12. DKbrigzs says:

    my sims has a black pants and it won't disappear even if i change dress

  13. Anonymous says:

    I try to build a 6×6 room for weeks, yet when i click "build" the game always says "Oops, we hit a snag." and so on. This really sucks since it's for weeks now -.-"
    using interner explorer instead of firefox doesn't work either… :/

  14. Anonymous says:

    I am having problems with the quest Turning Japanese and purchasing clothing for Buisness time? Everytime I do, it says there is a problem and it has to reload.. then it takes everything I bought away.. I can't finsish the quest. Please help if you can. Error F.7.0.12

  15. Desi Alves says:

    i have many parts of walls in the middle of my garden…what can I do to the walls desapear?

  16. Erica says:

    Try using internet explorer if using chrome/ firefox. Worked for me!

  17. Anonymous says:

    Same here! Help?

  18. Anonymous says:

    Me either! :(

  19. Anonymous says:

    I can't build my new room either! Everytime I click the yellow button it says I have hit a snag and to refresh it. Everything else seems fine…:o(

  20. Anonymous says:

    I have enough friends helping me build my room so I press the build button to build a room. It won't let me! It says that it has hit a snag and I should refresh it. Well, I've done this about 100 times! I waited a whole day to see if it would get better, but the same message appears. Everything is running alright and there isn't any lag when I play.

  21. Anonymous says:

    any1 know how to get around the scraps of red fabric, i have asked friends for it, they get the request but it wont let them actually send the scrap, it comes up with something like, you have sent 2 many of this request already, or words to that affect

  22. Anonymous says:

    i can't move any of my rooms, everyime i go to the build mode and try to move around my rooms, the page freezes and reloads. its frustraiting. anyone else have this problem?

  23. Anonymous says:

    i bought a room but i cant move it. my land is clear of plants and mushrooms. reload button always show up. please help!

  24. Anonymous says:

    You need to make 3 NEW good friends :)
    Does anyone know why it won't let me "Have a philosophical debate" with anyone?

  25. Anonymous says:

    i also have same problem :(

  26. Anonymous says:

    I completed the computer part and received hope then made good friends with at least 2 people but I've got ticks on the computer and hope and nothing on the good friends one. It's getting really frustrating

  27. Anonymous says:

    I can't get past that, either!! I have made 3 good friends and completed the computer part, AND have 2 hopes. WHAT THE HECK?!

  28. Anonymous says:

    in Hardy Ha Ha…i have a lot of good friends already but the mission is still there. what do i need to do in order to finish the mission? the mission is "make good friends"

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