War Inc Frequently Asked Questions



War Inc Frequently Asked Questions by Sousuke

Index:

1.) System requirements.

2.) I am experiencing issues with the game, where should I report?

3.) Some items that I purchased from the store got removed during the wipe! What should I do?

4.) I suspect someone is hacking; abusing game glitches/bugs; being really rude in the game chat – what to do?

5.) My account got banned/frozen, but I didnt do anything wrong! What to do?

6.) What do you consider farming?

7.) Is there a level restriction on store items?

8.) The updater wont update my game properly.

9.) The game started downloading some updates – but I can’t find any patch notes?

10.) I can’t login to the game / I dont see any active games.

11.) When I try to login it always tells me: “Wrong Username or Password”

12.) The game keeps disconnecting/kicking me.

13.) The program can’t start because d3dx9_43.dll is missing.

14.) Can I run WarInc. Battlezone on a Mac?

15.) How do I generate the dxdiag.txt file?

16.) Where can I find the r3dlog.txt?

17.) When will the 1st person view (FPS) be available?

18.) Will there be vehicles available?

19.) What do the star and cup next to the player name mean?

20.) I can’t buy anything from the ingame store, where can I purchase packs/gp?

21.) Will there be any wipes or resets after the end of open beta?

22.) GetFileData() failed. 5,MapViewOfFile – what is this?

23.) The game crashes when trying to join a game at the loading screen – what to do?!

24.) How and where do I redeem a code?

———————————–

1.)

Q: What are the system requirements?

A:

Minimum:

OS: Windows XP SP3 or higher
Processor: Intel Core 2 Duo 1.8GHz or similar AMD
Memory: 2GB of RAM
Hard Disk Space: 2GB of HDD space
Video Card: nVidia 9600 or similar ATI, 512MB dedicated video memory, Pixel Shader 2.0

Reccomended:

OS: Windows XP SP3 or higher
Processor: Intel Core 2 Duo 3.0GHz or similar AMD
Memory: 4GB of RAM
Hard Disk Space: 2GB of HDD space
Video Card: nVidia 570 or similar ATI, 1GB dedicated video memory, Pixel Shaders 3.0 —

2.)

Q: I am experiencing issues with the game, where should I report?

A: You can create a thread in the Support section on the forum, or send an email to support@thewarinc.com

3.)

Q: Some items that I purchased from the store got removed during the wipe! What should I do?

A: Contact our support at support@thewarinc.com with sufficient information (proof of purchase).

4.)

Q: I suspect someone is hacking; abusing game glitches/bugs; being really rude in the game chat – what to do?

A: Report the player with sufficient evidence (pictures, videos, etc.) to support@thewarinc.com or to one of our GM’s.

5.)

Q: My account got banned/frozen, but I didn’t do anything wrong! What to do?

A: Send an email to support@thewarinc.com or contact our GM’s.

6.)

Q: What do you consider farming?

A: Organized XP exchanges – if you go into a ranked match, and all you is go to a certain point, wait for your friend, negotiate in chat how you kill each other, trading kills, flags etc..

7.)

Q: Is there a level restriction on store items?

A: No, when you buy an item from the store you can use it regardless of your level.

8.)

Q: The updater wont update my game properly! It tells me that I should check my internet connection, what should I do?

A: Try running the updater in Windows 2000 compatibility mode, and check your firewall/antivirus app settings. If that does not help, contact our support at support@thewarinc.com.

9.)

Q: The game started downloading some updates – but I can’t find any patch notes?

A: If there are no patch notes, that means that those patches are “internal use” – not adding or changing any significant features. It can be bug fixes, things we’re adding for server testing, etc.

10.)

Q: I can’t login to the game! / I dont see any active games, what should I do?

A: Check you firewall/antivirus settings and make sure that WarInc. Battlezone isn’t blocked. Also, check the forums – the servers might be down for maintenance or some other issue.

11.)

Q: When I try to login it always tells me: “Wrong Username or Password”, what to do?

A: First, make sure that you are typing them correctly, and if it persists that probably means your account has been wiped due to long inactivity. In case you had any premium items, or your account was active, please send us an email to support@thewarinc.com

12.)

Q: The game keeps disconnecting/kicking me, what to do?

A: Check you firewall/antivirus settings and make sure that WarInc. Battlezone isn’t blocked. Also, keep an eye on your ping – the game might be kicking you due to really high latency. If the problem persists contact our support at support@thewarinc.com

13.)

Q: When I try to run the game it gives me an error saying: “The program can’t start because d3dx9_43.dll is missing” – what to do?

A: Download and install the latest version of DirectX. You can get the downloader HERE.

14.)

Q: Can I run WarInc. Battlezone on a Mac?

A: Currently we do not support Mac’s, however you are free to try running WarInc. Battlezone with emulators or double booting your Mac with Windows.

15.)

Q: How do I generate the dxdiag.txt file?

A:

1. Click Start and then Run
2. Type “dxdiag” and select OK
3. When the Direct X Diagnostic tool pops up select “Save All Information” at the bottom on the screen and save the file. Remember where you save it!

16.)

Q: Where can I find the r3dlog.txt?

A: The r3dlog.txt is located in your game folder.

17.)

Q: When will the 1st person view (FPS) be available?

A: When we are done with it, patience

18.)

Q: Will there be vehicles available?

A: Yep, vehicles are still a work in progress. Basically we also have to make maps that will make sense for vehicular combat.

19.)

Q: What do the star and cup next to the player name mean?

A:
– The star means the player is in the top 100 or has over 1,400,000 xp.
– The Cup that the player is an Premium account holder.

20.)

Q: I can’t buy anything from the ingame store, where can I purchase packs/gp?

A: Go to https://account.thewarinc.com – you can get anything you want directly from there.

21.)

Q: Will there be any wipes or resets after the end of open beta?

A: Nope, there will be no resets whatsoever.

22.)

Q: The game crashes when trying to join a game at the loading screen – what to do?!

A: Try running your updater in Windows 2000(NT)/98 compatibility mode. If that does not help, contact our support at support@thewarinc.com.

23.)

Q: How and where do I redeem a code?

A:

– Non Steam users:
Go to https://account.thewarinc.com/ – enter your account information and click on the redeem code button

– Steam users:
Go to your Steam games menu, play War Inc. Launcher pops up, hit my account (at top), from the page that opens, you will see a redeem key button.

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