How to replace your ez-link card in Singapore

Head over to any of the following Card Replacement Offices
10.00am to 6.00pm daily, closed on public holidays

Bus Interchange
Choa Chu Kang
Hougang Central
Jurong East
Ang Mo Kio Hub
Pasir Ris

MRT Station
Tiong Bahru

Transitlink Hotline: 1800 225 5663
National Library: 6332 3255

Please bring along $19.00, Birth Certificate, Passport size photo in school uniform.

As far as I know, if you are a concession card holder, you can get an instant replacement for free if the damage to your old card was not due to your fault.