Gods and Heroes Purchasing FAQ



Gods and Heroes Purchasing Frequently Asked Questions by Danicia

Greetings Romans,

We have had a lot of questions about where to buy the game and what versions of the game we offer. This list will continue to grow as we finish up the contracts. All postings regarding sales & subscriptions will be updated on this thread.

Where can I buy Gods & Heroes: Rome Rising?

You can buy Gods & Heroes in retail stores, online shops and digital distribution. We have a list of places you can pre-order Gods & Heroes here. We will continue to add to this list. We are also going to have it for sale directly from our website as a digital download.

Do you get different exclusive items based on where you buy Gods & Heroes?

Yes! You can see which exclusive items go with each shop or store by visiting their website! We will also be putting more information on our website about each special minion, along with pictures & descriptions of our Collector’s Edition items. You can see our current Retail Buying Matrix in .PDF form for the US/Canada by clicking here. We will be updating this as we have more information. The UK/EU Retail Matrix will be up soon.

Will the game be available in the UK/Europe/Canada?

Yes! Gods & Heroes is available at leading European retailers Game & Amazon UK / Amazon DE, plus you can order digitally through Direct2Drive UK, with more information to follow regarding exclusive items & pre-orders. Currently, pre-orders are not available for any brick and mortar European retail locations, but may be available from online retailers. You can buy Gods & Heroes in Canada at EBGames.

**Important UK/EU Information**

We understand there has been some confusion about the timing of Headstart and official launch for UK/EU. The official launch date for UK/EU is June 24th. The Headstart will start on June 17th. If you have pre-ordered the game, we will honor the headstart for the 14th with everyone else. You are free to play on whichever servers you wish; we are not making them region or language specific.

We will be opening a specific EU server on June 17th which anyone can play on, but European players will have this server all fresh and shiny, for those who want to start on there together.

Will the Collector’s Edition be available everywhere?

The Collector’s Edition will be an exclusive for Amazon.com & Gamestop.com. It will contain 2 Buddy Codes, Cloth World Map, Authentic Roman dice with branded leather pouch, CD with in-game music, along with virtual goods including the Staff of Jupiter, Major Armament of the Gods, Estate Decoration Statue, and Mythological Minion – Equestus. You can view these items here.

Will Gods & Heroes be available on Steam?

Yes! However, you will not be able to purchase it on Steam until June 21st. Keep checking their site and ours for any changes to this information.

Can I buy the items in the Collector’s Edition separately?

Alas, no. There is a very limited number of these boxes. Once they’re sold, they’re gone.

What happened to the Gods & Heroes Helmet?

Unfortunately, we were unable to offer it bundled with the game, as it was delayed by the manufacturer. The good news is that you will be able to buy it as a special standalone item. There will be a limited number of them available at Amazon.com. We will have more information when it is available. You can view the Gods & Heroes Full-size Wearable Helmet here.

Will I have to download the game again if I already have it from Open Beta?

Nope! You only need your Headstart codes to get going. You will simply get a patch to your current game client and be ready to play!

When I pre-order the game, where do I get my Open Beta and head start keys?

If you order from an online partner which carries the pre-order, you will receive your Open Beta keys quickly. For the Headstart, they will be sending them over the weekend and through Monday. If you do not see anything by Monday late morning, please contact the location where you purchased the game.

When I pre-order the game, where do I get my Open Beta and head start keys?

If you order from an online partner which carries the pre-order, you will receive your Open Beta keys quickly. For the Headstart, they will be sending them over the weekend and through Monday. If you do not see anything by Monday late morning, please contact the location where you purchased the game.

Are you wiping all the characters at the end of Open Beta?

Yes, we are. We want everyone who has pre-ordered to all have the same change to pick servers, claim your name and build your Tribes.

Will Heatwave Honor All Pre-Order Bonuses?

Yes! Pre-ordering Gods & Heroes gives you one week head start to the entire game along with special in-game items including a 5% experience boost and estate statue. Head start begins on Tuesday, June 14, so order now from participating retailers or send a copy of your receipt to support@godsandheroes.com for access to all pre-order bonuses. Receipts must include price, retailer, and date.

You can also review our Retail & Digital Download Post Sales FAQ

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